This agreement (”Agreement”) sets forth the legally binding terms and conditions for your use of the services provided by European Travel and Locker Service AB, a company registered in Sweden with company number 556524-5833 and with its registered office at Mediavägen 11, 135 48 Tyresö, Sweden (”European Travel and Locker Service AB”, ”ELTS”, ”we”, ”our”, or ”us”).
By using our services or accessing our platform, you agree to be bound by these terms and conditions.
The provided service consists of a temporary rental of a storage compartment within a secure locker system.
Lockers are rented for a specified period chosen at the time of purchase. Any usage beyond this period constitutes overdue usage and may incur penalty fees, including charges for unallocated time.
If the locker remains in use beyond the agreed rental period, ELTS and/or its authorized partners reserve the right to:
A refundable deposit is required at the start of each rental. It will be returned only if the locker is properly closed within 30 seconds after the session ends. Failure to do so will result in full forfeiture of the deposit.
Customers must allow at least 1 hour between when they plan to retrieve their goods and when they actually need the items. This buffer period is necessary to allow ELTS sufficient time to assist in case of any technical issues or other problems. If a customer experiences any issues (such as missed transportation) due to problems with the service occurring within 1 hour before their scheduled departure, ELTS cannot assume any responsibility for such consequences.
You use the service and store goods at your own risk. ELTS assumes no responsibility for damage or loss of stored items, except as specifically stated.
If ELTS causes a fault that leads to service failure, we may compensate you up to a maximum of EUR 150. This does not include indirect or consequential losses.
ELTS shall not be held liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to power outages, network failures, or other unforeseen technical or operational disruptions. Furthermore, ELTS disclaims any responsibility for access restrictions or closures imposed by property owners, site operators, or hosting partners, including instances where such restrictions deviate from communicated opening hours displayed on signage or websites.
We are not liable for issues caused by:
At certain stations, emergency assistance (call-out) may be available. If such assistance is required due to user error or a fault attributable to you, you will be charged for all associated costs, including any rental-related extensions. If the issue is caused by ELTS, the associated costs will be borne by ELTS.
All stored items remaining after the prepaid rental period are considered overdue. ELTS and/or its authorized partners reserve the right to:
You waive any right to reclaim or seek compensation for items left beyond your rental period.
ELTS and our partners reserve the right to dispose of the goods, surrender them to law enforcement authorities, or proceed with their sale.
Lockers may not be used to store:
Suspected misuse may result in:
By using the service, you authorize ELTS to disclose your usage history, transaction details, and contact information to law enforcement upon legal request or suspicion of misuse.
ELTS processes personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. The following principles apply:
ELTS grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website strictly in accordance with the terms of this Agreement.
For this Agreement:
You agree not to, and you will not permit others to:
Any feedback, comments, ideas, improvements or suggestions (collectively, ”Suggestions”) provided by you to ELTS with respect to the website shall remain the sole and exclusive property of ELTS. ELTS shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.
ELTS uses ”Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but these are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionalities on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
We may display, include or make available third-party content (including data, information, applications and other products’ services) or provide links to third-party websites or services (”Third-Party Services”). You acknowledge and agree that ELTS shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. ELTS does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and your access to use them is entirely at your own risk and subject to such third parties’ terms and conditions.
ELTS may from time to time provide enhancements or improvements to the features/functionalities of the website, which may include patches, bug fixes, updates, upgrades and other modifications (”Updates”).
Updates may modify or delete certain features and/or functionalities of the website. You agree that ELTS has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.
You further agree that all Updates will be (i) deemed to constitute an integral part of the website, and (ii) subject to the terms and conditions of this Agreement.
The website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by ELTS, its licensors or other providers of such material and are protected by Sweden and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of ELTS, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.
You agree to indemnify and hold ELTS and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the website; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.
The website is provided to you ”AS IS” and ”AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, ELTS, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.
Without limitation to the foregoing, ELTS provides no warranty or undertaking, and makes no representation of any kind that the website will meet your requirements, achieve any intended results, be compatible or work with any other software, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Notwithstanding any damages that you might incur, the entire liability of ELTS and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the website.
To the maximum extent permitted by applicable law, in no event shall ELTS or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the website, third-party software and/or third-party hardware used with the website, or otherwise in connection with any provision of this Agreement), even if ELTS or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
ELTS may revise these terms without notice. Continued use implies acceptance of any changes.
We may terminate service or access to lockers at any time in case of violations.
This Agreement shall be governed by and interpreted in accordance with the laws of Sweden.
Disputes may be referred to the Arbitration Institute of the Stockholm Chamber of Commerce (SCC) or submitted to the EU’s online dispute resolution platform available at https://ec.europa.eu/consumers/odr.
Don’t hesitate to contact us if you have any questions.